Frequently Asked Questions

Q: I understand the cost-effectiveness and potential value of email marketing, but what about SPAM?
A: Nobody wants to receive yet another email about Viagra, fake Rolex watches or any other SPAM. And despite new legislation, junk email is definitely getting worse. But we do not send out unsolicited emails. We only send content that was specifically requested by your subscribers. In fact we comply fully with the CAN SPAM Act of 2004.

Q: Why Should I use Graphicom?
A: Ease of use, cost, flexibility, speed and a very high level of email marketing expertise. Our email marketing service gives you the freedom and flexibility to move from a full turnkey solution to an in-house solution at any time. We get things up and running for you and then, if and when you are ready, we can train your staff on how to manage things or you can continue to outsource the whole process to us. Some companies have moved things in-house and continue to utilize us to create the content, while others find it more cost-effective to outsource the entire process to us. The point is, you always have complete and total control, flexibility and peace of mind.

Q: What do you charge for email marketing services?
A: Please see our How We Charge page.

Q: Once the program is set up, can we bring it in-house?
A: Of course. You can take over at any time you like. Since everything resides on-line, you have access to everything we've developed 24/7, including your database. We can even train your staff on how things are set up (We charge $95 per hour for our time to do this).